Overview FAQ Quick Start Terms

Frequently Asked Questions

    Introduction

  1. What can Card Caddie Golf's statistics do for me?
  2. Why do I need this? I don't even understand some of the terms you use!
  3. How much time does it take to enter all this stuff for a round of golf?
  4. What are the differences between different levels?
  5. What about security?
  6. Do you sell my information?

    Using the Program

  7. I created a Trial Subscription, now what do I do?
  8. Why can I only enter 4 golf courses?
  9. If I can only enter 25 rounds per year, how do I enter all my scores for the past few years?
  10. What if I only played 9 holes
  11. I just changed email addresses, what do I do?
  12. When I'm golfing how do I keep track of the data?
  13. What URL should I bookmark?

    Questions about Payment

  14. What if I don't have PayPal?
  15. I want your service but I won't use PayPal, now what?
  16. What if I buy ‘Basic’ but decide I want ‘Enhanced’?

Introduction
1.  What can Card Caddie Golf's statistics do for me?

We will give you the information necessary to improve all aspects of your game. From driving accuracy to the short little shots around the green, we can show you where your weaknesses are and where your strengths lie so you can focus your practice and improve your game.

2.  Why do I need this? I don't even understand some of the terms you use!

Fairways in Regulation, Putts on Greens in Regulation and Triple Bogeys, Oh My! Look, if you're the person who throws away the scorecard before you leave the course, this isn't for you. The question is: Do you want to improve your game? If not, then save your money. But if you want to improve your game you need to know what works for you and what doesn't, and the only way to know that is to keep track. And that's what we do!

3.  How much time does it take to enter all this stuff for a round of golf?

Less than a minute. Really, it's quick. Only our programmers want to sit at a keyboard all day!

4.  What are the differences between different levels?

We have three types of subscriptions, Trial, Basic and Enhanced. Trial is what it sounds like: it's free and you get to see if it is everything we say it is. Basic works for many golfers. For example, a limit of Twenty-five rounds a year is not a problem for many. Enhanced is only $10 more and removes the limits of Basic and gives you a lot more in the way of statistics. Ultimately, which one you choose is really more a question of how serious a golfer you are.

For a complete breakdown of the differences click here.

5.  What about security?

We use encryption on all portions of our web site where you enter your username and password.

6.  Do you sell my information?

No. We don't like unsolicited advertising either. We're golfers not salesmen. Check out our Privacy Policy for more about this.


Using the Program
7.  I created a Trial Subscription, now what do I do?

Most of our features are accessible from the top menu bar. Go to the ‘Help’ link and look at our ‘Quick Start’ guide. But the short version is:

  1. Edit the ‘Home Course’ we set up for you by default. At a minimum, you will want to enter it's real name and par values
  2. Now click on ‘Enter Round’ and enter the round information (location, date, etc) and your per-hole scores
  3. Last, click on ‘Statistics’ and check out how well you've done

8.  Why can I only enter 4 golf courses?

You have a ‘Basic’ membership. This limits you to 4 courses, 4 categories of play and 25 rounds of golf per year. If you need more, you will need to upgrade to ‘Enhanced’

9.  If I can only enter 25 rounds per year, how do I enter all my scores for the past few years?

When we say 25 rounds/year, we mean 25 rounds per year of play not per you are subscribed. So, if you're willing to type in 25 rounds for each of the last ten years on your first day of membership, go for it!

10.  What if I only played 9 holes

If you can only play 9 holes you're working too hard. Save your scorecard until you play the second 9 on that course and enter it all as one round. Our programmers are working on dealing with 9-hole rounds in their spare time (when not golfing).

11.  I just changed email addresses, what do I do?

Log in to your account using the username (email address) you subscribed with. On the ‘Profile’ page you will be able to change your profile information, including your username.

12.  When I'm golfing how do I keep track of the data?

We know it's hard to keep track of all this data on your scorecard. That is why we developed our Statistic Tracker Scorecard and the Card Caddie Golf wallet. The card is designed to make your data collection and entry a breeze. Each category follows the data entry on our round entry page. You can order them on our web site at http://www.cardcaddiegolf.com/

13.  What URL should I bookmark?

http://www.cardcaddiegolf.com/login


Questions about Payment
14.  What if I don't have PayPal?

You don't need to have PayPal to pay through their service. If you do not have an account you will need to pay by credit card.

15.  I want your service but I won't use PayPal, now what?

No problem, please mail a check to:

Card Caddie Golf
179 Annie Moore Road
Bolton, MA 01740

Please include your email and postal addresses. We will mail your initial password back to you.

16.  What if I buy ‘Basic’ but decide I want ‘Enhanced’?

You will find a button on your profile screen that will allow you to do exactly this. The price will be the pro-rated difference until the end of your current subscription, plus a small surcharge

If you have any questions or problems, please do not hesitate to contact us. Our customer support is available by sending email to: support@cardcaddiegolf.com or use the ‘Contact Us’ link below.

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